barcodes show up as -none-

[will.w]

Here is what I am running right now thanks to Marks help.
x86_64 Oracle Linux 5.6 running Netbackup 7.1 with mhvtl.
device.conf
library_contents.30
mhvtl.conf

Once I hace added the library and my 4 tape drives into Netbackup I can not update the inventory, it lists -none- as the barcode is there anyway to get the barcodes to show up in Netbackup?

thanks
Will

[Mark Harvey]

Can you please supply output of ..../volmgr/bin/scan

Also, output of
# mtx -f /dev/sgXX status
(where sgXX is the sg path to the robot/medium changer)

Cheers

[will.w]

]# mtx -f /dev/sg13 status
  Storage Changer /dev/sg13:4 Drives, 12 Slots ( 4 Import/Export )
Data Transfer Element 0:Empty
Data Transfer Element 1:Empty
Data Transfer Element 2:Empty
Data Transfer Element 3:Empty
      Storage Element 1:Full :VolumeTag=G03001L5                            
      Storage Element 2:Full :VolumeTag=G03002L5                            
      Storage Element 3:Full :VolumeTag=G03003L5                            
      Storage Element 4:Full :VolumeTag=G03004L5                            
      Storage Element 5:Full :VolumeTag=G03005L5                            
      Storage Element 6:Full :VolumeTag=G03006L5                            
      Storage Element 7:Full :VolumeTag=G03007L5                            
      Storage Element 8:Full :VolumeTag=G03008L5                            
      Storage Element 9 IMPORT/EXPORT:Empty
      Storage Element 10 IMPORT/EXPORT:Empty
      Storage Element 11 IMPORT/EXPORT:Empty
      Storage Element 12 IMPORT/EXPORT:Empty

[Mark Harvey]

This doesn't make sense.

mtx & NBU robot inventory both use the same command.

If barcodes are returned via mtx it will be returned to NBU too.

I'd rerun the device config wizard and retry inventory after bouncing NBU daemons.

Cheers

[will.w]

I removed the robot and tape drives bounce the system in a complete reboot and then re-added the robot and tape drives.

On Mon, Dec 19, 2011 at 2:08 PM, Mark Harvey [via MHVTL - Linux Virtual Tape Library - Community Forums] <[hidden email]> wrote:

This doesn't make sense.

mtx & NBU robot inventory both use the same command.

If barcodes are returned via mtx it will be returned to NBU too.

I'd rerun the device config wizard and retry inventory after bouncing NBU daemons.

Cheers

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[Mark Harvey]

will.w wrote

I removed the robot and tape drives bounce the system in a complete reboot and then re-added the robot and tape drives.

I assumed it didn't work.. I'm still interested in output of scan. Also output of echo 's s' | tldtest -r /dev/sgXX ( if not - r, try -d, I can't remember the switch off top of my head)

[will.w]

# echo 's s' | tldtest -r /dev/sg13
-bash: tldtest: command not found

do you think my nbu install is bad?

[will.w]

During install of Netbackup....

FATAL: Module sg not found.

[Mark Harvey]

tldtest is in the volmgr/bin directory

Thinking about it, a "vmcheckxxx - rt tld - rn 0" (assuming robot #0)
would be good too

[Mark Harvey]

Most likely because sg driver already installed into kernel...

You would have to ask RedHat why failing to find sg module

Sent from my iPad

On Dec 20, 2011, at 9:55, "will.w [via MHVTL - Linux Virtual Tape Library - Community Forums]"<[hidden email]> wrote:

During install of Netbackup....

FATAL: Module sg not found.

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NAML

[will.w]

did we address this issue

# echo 's s' | tldtest -r /dev/sg13
bash: tldtest: command not found

[Mark Harvey]

will.w wrote

did we address this issue

# echo 's s' | tldtest -r /dev/sg13
bash: tldtest: command not found

I thought so by this response.

Mark Harvey wrote

tldtest is in the volmgr/bin directory

Thinking about it, a "vmcheckxxx - rt tld - rn 0" (assuming robot #0)
would be good too

[will.w]

#./vmcheckxxx -rt tld -rn 0

cannot connect to robotic software daemon (42)

#echo 's s' | ./tldtest -r /dev/sg13 

Opening /dev/sg13

On Tue, Dec 20, 2011 at 10:48 AM, Mark Harvey [via MHVTL - Linux Virtual Tape Library - Community Forums] <[hidden email]> wrote:

will.w wrote

did we address this issue

# echo 's s' | tldtest -r /dev/sg13
bash: tldtest: command not found

I thought so by this response.

Mark Harvey wrote

tldtest is in the volmgr/bin directory

Thinking about it, a "vmcheckxxx - rt tld - rn 0" (assuming robot #0)
would be good too

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[will.w]

I wiped out my settings in /etc/mhvtl let the program write the defaults in place and it works. I think I am just going to change the names of the Tapes and be done with this part.

On Tue, Dec 20, 2011 at 11:44 AM, Will W. <[hidden email]> wrote:

#./vmcheckxxx -rt tld -rn 0

cannot connect to robotic software daemon (42)

#echo 's s' | ./tldtest -r /dev/sg13 

Opening /dev/sg13

On Tue, Dec 20, 2011 at 10:48 AM, Mark Harvey [via MHVTL - Linux Virtual Tape Library - Community Forums] <[hidden email]> wrote:

will.w wrote

did we address this issue

# echo 's s' | tldtest -r /dev/sg13
bash: tldtest: command not found

I thought so by this response.

Mark Harvey wrote

tldtest is in the volmgr/bin directory

Thinking about it, a "vmcheckxxx - rt tld - rn 0" (assuming robot #0)
would be good too

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[Mark Harvey]

Sorry this took so long to spot.. The data was in your original post.

Library: 30 CHANNEL: 00 TARGET: 08 LUN: 00
 Vendor identification: IBM
 Product identification: L700
 Unit serial number: XYZZY_B
 NAA: 30:22:33:44:ab:00:08:00


IBM do not make 'L700' libraries. Please change 'IBM' to 'STK'


This would have been highlighted by the 'volmgr/bin/scan' output - I didn't ask for that :(

Cheers